1. Introduction
Welcome to Dakshinayan Resort, Shantiniketan. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or book a stay with us.
2. Information We Collect
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, or when you book a room. The personal information that we collect depends on the context of your interactions with us and the resort, and may include:
- Personal Details: Name, phone number, email address, and postal address.
- Booking Information: Arrival and departure dates, number of guests, and special requests.
- Identity Verification: Government-issued ID (such as Aadhar, Passport, or Voter ID) required by law upon check-in.
3. How We Use Your Information
We use personal information collected via our website for a variety of business purposes described below:
- To facilitate and manage your bookings and payments.
- To send you administrative information, such as reservation confirmations or policy changes.
- To respond to your inquiries and offer support during your stay in Shantiniketan.
- To comply with local law enforcement and government regulations regarding guest registration.
4. Sharing Your Information
We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We do not sell your personal information to third parties. We may disclose your information to local authorities (such as the Bolpur Police Station) if required by standard hotel registration laws in West Bengal.
5. Contact Us
If you have questions or comments about this policy, you may contact our hospitality desk at Shantiniketan, West Bengal, or email us via our contact form.